Return and Refund Policy
Are You Having A Problem With Your Order?
If for any reason you are not completely satisfied with a purchase, we invite you to contact us to discuss.
You can request the return of your products as long as you comply with the following conditions:
- You have informed us of your decision to use your right of withdrawal.
- The Products were purchased within the last 14 days prior to the request.
- The products have not been damaged.
- The products were not on sale.
Cancellation of the order
You have the right to cancel your order within 14 days without giving any reason.
For this you must inform us of your decision by email:
We will refund you no later than 14 days from the day we receive the returned products.
How to replace or return a product?
We recommend that you use an insured and trackable postal service to avoid the products being lost during the return.
We are unable to issue a refund without actual receipt of the products or proof of receipt of the return.
You are responsible for the costs and risks associated with returning the products.
Please return the products to the following address:
9 Upper Street