Frequently Asked Questions

For any special request coming out of our Frequently Asked Questions, do not hesitate to contact us contact.

Purchase Protection

If for any reason you are not completely satisfied with a purchase, please contact us to discuss a replacement or refund.

If necessary, we will send you a new plate at our expense as soon as possible (within the week following receipt).

You have the right to cancel your order within 14 days without giving any reason.

For this you must inform us of your decision by email:
[email protected]

To find out more, see the page: Return and refund

Delivery Information

We work with different services to ensure delivery as soon as possible.

Orders are delivered on working days unless the carrier decides.

Allow a few more working days for delivery outside mainland France, eg Corsica.

The Ardennes-Plaques team.

When sending a package weighing less than 100g, we use the post office for this service.

We assure you a fast and neat shipment with a tracking number.

When sending a package weighing more than 100g, we then call on Mondial Relay.

This service allows us to send parcels up to 30kg, which are received at your home or in a nearby store in less than a week.

further information

We produce aluminum plates in small and medium series for professionals and individuals.  Our plates can be delivered with  printing (number, logo, etc.), extrusion engraving and drilling on request. 

1500+ references in stock, do not hesitate to contact us by email [email protected] or on networks.

Thanks to our experience and our partnership with Brittany Plate, we assure you the best quality for each of your orders.

Need help ?

For any questions, do not hesitate to consult our Frequently Asked Questions as well as our Terms of Sales and our Return and Refund Policy which complete it. For any particular request not being present in these pages, do not hesitate to contact us. contact.

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As an individual, you can request the creation of your manufacturer's plate for free.
It will then be added to our site at the standard rate and without additional creation costs.
 
For companies, your plate being unique, the realization of the model will be invoiced to you. Future changes will be free.

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