- 1 The Wet Pit, 08270 Viel-Saint-Remy
- +33 6 48 00 12 71
- [email protected]
Frequently Asked Questions
If you cannot find the answer to your question in our FAQ, do not hesitate to contact us.
Delivery Information
We work with different delivery services to ensure you a follow-up and the best delivery times.
Orders are delivered on working days unless the carrier decides.
Allow a few more working days for delivery outside mainland France, eg Corsica.
The Ardennes-Plaques team.
As part of the shipment of a package weighing less than 100g, we use the post office for this service.
We assure you a fast and neat shipment with a tracking number.
As part of the shipment of a package weighing more than 100g, we then call on Mondial Relay.
This service allows us to send parcels up to 30kg which are received at your home or in a nearby business in less than a week.
Purchase Protection
If for any reason you are not completely satisfied with a purchase, please contact us to discuss a replacement or refund.
You have the right to cancel your order within 14 days without giving any reason.
For this you must inform us of your decision by email:
[email protected]
To find out more, see the page: Return and refund